Virtual consultations
Virtual wound-care consultations for new and existing patients, families, and caregivers, from wherever you are.
Dr. Wounds™ · Direct Wound Care™
A wound isn’t healing?
Go direct.™
Expert wound care. Wherever you are. Connect virtually with a wound-care specialist through Dr. Wounds, the digital front door to wound care at CWS. It’s an easier way to begin your wound-care evaluation, understand your options, and determine the appropriate next step.
Why Dr. Wounds
Wound care has changed. Access shouldn’t.™
Access to wound care is greatly diminished, and getting the right expertise can be complicated. Patients and families face transportation challenges, scheduling delays, fragmented care, and uncertainty about when a wound needs another level of evaluation. Dr. Wounds was created to provide another way in, and to remove unnecessary barriers between a patient with a non-healing wound and the specialist who can help determine the appropriate next step.
Direct Wound Care™ gives patients, families, caregivers, facilities, and healthcare providers a simpler way to connect directly with wound-care expertise. Wounds are not only a leg or foot problem: pressure injuries, surgical wounds, and non-healing wounds anywhere on the body deserve the same direct access. Start online. Connect virtually. Know your next step.™
How it works
Three steps, and every one of them starts from wherever you are.
You don’t have to figure out what type of wound specialist you need before starting. Going direct means Dr. Wounds helps guide you: direct to expertise, direct to an appointment, and direct to the next step.
01
Tell us about the wound
Start securely online and answer a few questions about what’s happening: how long the wound has been present, what’s been tried, and what kind of help you’re looking for.
02
Connect with a specialist
Schedule an appropriate virtual wound-care consultation and meet a wound-care clinician by video, from home, a facility, or wherever you are.
03
Know your next step
Receive a professional evaluation and clear recommendations regarding the appropriate next level of care: continued wound care, diagnostic testing, home-based care, an in-person evaluation, or a procedural or surgical consultation when appropriate.
Direct Wound Care does not mean every wound can or should be treated virtually. Virtual care provides the access, assessment, navigation, and specialist consultation that help each patient reach appropriate care.
One front door, four ways in
Every Dr. Wounds service lives under one umbrella.
Whichever door you come through, you land in the same place: direct access to wound-care expertise, and a clear plan for what should happen next.
A second set of expert eyes
Expert review of complex, chronic, or non-healing wounds, including wounds already being treated elsewhere.
When surgery may be appropriate
Specialist evaluation when a wound may require procedural or surgical intervention, connected to the CWS Surgical Escalation Pathway™.
For providers and facilities
Virtual specialist access for physicians, advanced practice providers, home-health organizations, SNF and LTC facilities, and hospice teams.
Where to start
Three clear entrances.
Patients & families
A wound isn’t healing? Start here. Begin your wound-care evaluation online and connect virtually with a specialist. Get wound care now.
Healthcare providers
Need wound-care expertise for your patient? Send the case directly and get a structured note back after every encounter. Refer a patient.
Facilities & home health
Give your patients easier access to wound-care specialists without leaving the building. Connect with Dr. Wounds.
Coverage
Start now. We’ll help determine your coverage.
Payment questions shouldn’t stand between a wound and an expert opinion. There are two clear ways in, and our team helps you determine which one applies before your consultation.
Using insurance
Virtual wound consultations and in-person care can often be billed through insurance, including Medicare, Medicaid, and most major commercial carriers. When you start, our team verifies whether your visit qualifies, so covered care stays covered.
Paying directly
When insurance doesn’t apply, or you prefer not to wait on it, a transparent self-pay option is available for virtual consultations and select services when appropriate. You’ll know the cost before you commit to anything.
Direct Wound Care™
Dr. Wounds
Get wound care now
Begin your wound-care evaluation.
Direct Wound Care™ runs on Dr. Wounds, the secure CWS tele-wound platform. Start by calling the clinic or sending records by email. A coordinator schedules your virtual visit, confirms timing, routes you to the appropriate service, and makes sure the right specialist sees your case.
New patients, existing patients, families and caregivers, and referring providers and facilities all start the same way: go direct.
The digital front door to wound care™
A wound isn’t healing? Go direct.™
Expert wound care, wherever you are. Start online, connect virtually with a wound-care specialist, and know your next step.